Pre and Post Production Best Practice
General Responsibilities
Pre-production
[ ] Navigate 'The Gear' (Operating system for Logo Factory).
[ ] Schedule projects (keeping steady workflow without over scheduling).
[ ] Proficient in processing customer payments with Zettle payment system.
[ ] Ensure in-hand dates are met.
[ ] Checking in stock.
[ ] Bin system.
[ ] Downloading files from DecoNetwork.
[ ] Order production supplies for each production department.
[ ] Keep production floor clean and organized and garbages emptied. You should leave the workspace cleaner than it was when your shift began.
[ ] Place any/all paperwork and notes in the 'Completed' storage file. Do not throw away and paperwork including customer notes.
Post-production
[ ] The production Associate completing the order is responsible for invoicing/shipping the order.
[ ] Identify customer terms. If pick-up and money is owed, make a large circle arouund the order # on the packing list. Orders are to be paid upon pick-up.
[ ] Confirm correct shipping method is selected on order prior to invoicing.
[ ] Ensure all production notes and correct artwork, to size is included in DecoNetwork prior to invoicing order.
[ ] Invoicing Customer.
[ ] Ship orders.
* Subject to periodic updates.